ReplacementLightbulbs.com-Customer Feedback, Complements and Complaints

Recommendations, Complaints and International Delivery Times

Thank you for visiting ReplacementLightBulbs.com. The following are compliments and complaints from customers regarding our products and/or services and reports of international delivery times. Customer identities are not provided for the protection of our customer's privacy. These emails and letters are unedited except to remove information not related to the compliment or complaint, to remove contact information or to add the country of origin.

Ron,

That is so sweet to keep me well informed. The staff around the church think I am a miracle worker, because I've saved money going through your company. Be assured I will continue to do so.

Thanks so much, Mary

I took your advise and replaced the whole light. They returned it with no extra charge. I'll keep the bulbs if they ever burn out again with this lamp. Thanks for helping, I value your customer service and satisfaction and will surely use your services again in the future if I need to.

Ron,

I am a systems integrator who doesn't

have enough hours in the day to be logging in

and registering at every stupid website I try

to obtain needed information from.

Your site does not do that and I GREATLY appreciate it.

Enough to stop my work and thank you.

I found what I needed and saved your site should this quote

come to be or whenever I am in need of your products I'll be back.

Nice job; best of luck in your business!

Paul

ron

thanks for the new bulb... projector works great installed using gloves and watched 3movies i have several friends that have old projectors and will tell them to buy from you...excellent customer service and tech advice.....mike

Dear Mr. Miller,

I have got my order (two GE 4416b bulbs) today.

These original GE bulbs are very rare and hard to find.

Shipping time: 12 days.

I am very pleased with the bulbs and your staff.

Please tell them my compliment.

Thanks again,

and greetings from Germany

Manfred

Here is a photo of my antique federal signal beacon light with the new bulbs.

Subject: CMV/CMT bargain GE bulbs

Great prices!
Speedy service (e.g., a reply email from Kat within 4 hours -- probably because I emailed my inquiry at 4:09 am and Kat probably answers emails at the start of the business day, but hey, I'll give ya credit anyway).
Items arrived as described and well packed!

No order confirmation email provided, but received the USPS notification email soon after ordering.
With these low prices and fast service, absence of a confirmation email is easily ignored/forgiven -- you should know, though, that first-time customers might look for one.

I'll certainly look to your site first for my future bulb needs.
Indeed, I looked around for a biz rating site to give you guys high marks, but couldn't find you on any.
Well, your secret's NOT safe with me, as I'm telling people about you.

Thanks again!

P.S. loved the cheesy bulb jokes

Hello ron,

how are you? I hope well. I have received the lamps as from agreements.

Thank you, very much from Michele.

Italy-Five Weeks

Dear Ron,

The lamps arrived today in good order, thank you very much. I must

compliment you on your efficiency and web site too. It was very easy to

navigate and gave all the details I needed such as types of projectors and

sizes of the lamps etc. Much appreciated.

Regards

Pam
New Zealand-6 Working Days

1 semaine pour un colis venant des Etats-Unis, rien à dire à part bravo !
France-One Week

Hi Ron,

Just to let you know that I've finally received the package I've been waiting for so long.
Also, I must say I was shocked when I saw the dispatch date from the box - December 3rd 2007!?
More than two and a half months for a package to arrive really makes no sense. And, it looks like it didn't even go through customs check, which makes it even more strange.
Seems I was wrong when I said the the package won't arrive at all after all that waiting.
Anyway, when I receive the second package that you've reshipped without a charge (most likely it will get here somewhere in the middle of the summer ;-)) I'll let you know, and will pay you for it.
Btw, the bulbs are great, just what I needed.
Thank you so much again!!!

Best regards,
Branko
Croatia-December 3rd Ship/February 20th Delivery-Just over two and a half months

Hi Ron,

Thanks for such a quick response.
I just have to say that I'm actually shocked that you've shipped the order again without me paying for it! This is something that is rarely seen nowadays. I sincerely thank you for this gesture. And thank you for being so patient in responding to my numerous emails. You provide a truly great customer care and service! And lastly, you really don't have to apologize for anything, cause it's not your fault for package lost in the mail.
I just hope the bulbs will arrive safely this time (I miss my night mountain bike rides, cannot wait till the package gets here. I'll let you know as soon as it arrives.

Thank you again and best regards,
Branko
Croatia

Note from Ron: The above package was not lost in the mail. The customer, quite reasonably, assumed it was lost. It delivered two and a half months later. Untracked USPS Airmail or Priority Mail shipping times vary greatly from country to country.

I ordered and paid (paypal) 2 replacement light bulbs on Jan. 12, 2008.

They arrived today.
I don´t know what kind of magic you use, but you were VERY fast!! Big thumbs up!

Thank you very much.

Bernhard

Austria-Four Working Days

Hi Ron, Thanks I receive the first bulb. Just in time to watch my collage foot ball. And the Super Bowl . I also know a lot of people who have HD TV. So I will be directing them to your web page for their bulbs.

Happy New Year!!!

Ron:

What an excellent job you have done! You provided all of the information I needed and anticipated what else I might need. You are an asset to your company and I hope they reward you daily for the superb work you do.

I will go online and place an order.

Thanks again.

Dan

hola, soy Higinio de Barcelona (España), os comunico que he recibido las lamparas DCw,
muchas gracias.
(translation)
Hello, I am Higinio, Barcelona (Spain), I can inform you that I have received the lamps DCw,
Thank you very much.

Hey Ron,

Just wanted to say thank you for shipping those bulbs so quickly. They are exactly what I was looking for, they arrived in perfect condition really quickly and I was able to buy TWO for the price I would have paid for one at your competitors. Great job, thank you!

(Feel free to post that on your website if you’d like – I appreciate the quick service and don’t mind you using my testimonial!)

I’ll let you know about that replacement belt after the holidays.

Thanks again,

Darren

Hello Ron,

Thank you for answering me so fast.
I actually received the package a few hours after writing you the email.
By the way, I did not receive any email of confirmation of my order except the one from Paypal. It may come from the hotmail mailbox.
Anyway, thank you and merry Christmas

Jean-Marc
France-13 Working Days

Hi Ron

Just feedback.... The lamps came today Friday 14th December in good

condition and now installed and working.

Many thanks. Strange I could not source these in the UK

Regards and seasonal greeting

Steve
UK-7 Working Days

Thank you for replacing the broken projector lamp. I received the package yesterday. I appreciate your sending me the new one.

Merry Christmas,

Patricia

Hello,

This is simply to let you know that I just received the DJL lamp and it

works fine. It's a blast seeing those old home movies again!

Thank you!

Fernando

Canada-Two Weeks

What a suprise! You sent clear bulbs at first and now I received two new "frosted" bulbs for the mistake and was totally pleased. Great customer service and I will purchase from again! Thanks

The sealed beam arrived Monday last 2007-12-03 – Thanks for all your help.

- Bob
Canada-Two Weeks

Hi Ron,

my lamp order has been delivered today in perfect conditions.

Pursuing their typical Christmas traditions, Italian Customs kept my package for about 4 weeks… That’s ridiculous!

As opposite, your service has been outstanding. Thank you!

Merry Christmas and Happy New Year.

Luca
Italy-Five Weeks

Sir:
I want to thank you and your company for my recent purchase (bulb 1383 Eiko). I have tried in the past to find these bulbs but no-one seemed to know where to purchase them. I recently had a electrician to my home for some lighting instillation and asked him about these bulbs. A few days later he showed up with a couple of bulbs, charged me $30.00 and advised me I should call him if I need more.He would not tell me where he purchased them. So I decided to look for myself one more time. I found your wed site and want to thank you for saving me a lot more money. As I may need other hard to find bulbs in the future, you can be sure I will be back to your site for them.

Thank you Bob

Hi Ron:

Just one thing to say; you are good for business.

Thank you so much Ron. I have been purchasing these bulbs for a long time and you my friend, are the best.

Eric

Hi Ron,
Just to say that the order arrived today. I had to pay 27 pounds V.A.T. on the order but still well pleased,
Many thanks for all your kind help and best regards Steve
England-9 Working Days
27 Pounds VAT was for $225.00USD Item

Hi Ron, I've received the bulb and thank you for the excellent packaging

and speed of delivery. Jackie
Canada-7 Working Days

Ron:

Today I received the bulbs. Tank you for everything you do to make this possible. Regards.

Fernando
Mexico 13 Working Days

Bulbs recived today safely. great service . Thanks J Morgan
France-7 Working Days

Hi Ron, No problem - glad to hear it was just an error. I had to be certain because it's going into an existing location that must be 4.5" precisely... just wasn't sure if it was different size. I see that you've updated the page and linked to a photo... thank you! I'm already impressed with your great service! And that's exactly the bulb I need and what a great price on the new bulb! I've searched all around and you guys come in around $10 cheaper than your closest competitor. I'm selling some stuff on eBay and as soon as the money hits my paypal account I'm definitely going to order from you. In the meantime, I'm going to look around to see if there's any other lamps I need - seriously, you guys rock! Thanks again! Michael

Mr. Miller,

Thank you so much for your thoughtful help with my

order of the Sylvania FBD bulb for my Sawyer Rotomatic

707AQ projector. It arrived today and it works

perfectly. I have informed my photo store, New York

Camera, Nassau Street, Princeton, NJ that you are a

reliable and efficent source.

Regards,

Mike

Ron,

Just wanted you to know I received my 2nd replacement bulb and everything was intact.

The peanuts inside the bulb box was genius.

Thanks for your quick response.

Lorraine

I am very grateful. I thought this bulb was going to be a huge

hassle or even impossible, and you've made it very easy. In this

world of temporary labor, what a relief to find an expert! Many

thanks. Don

Hi Ron,

Just letting you know that the lamps arrived safely this morning - thank

you.

Yvonne

Wagga Wagga NSW

Australia-4 Working Days

Mr. Miller

I ordered and received a replacement bulb for my Akai PT46DL10 T.V. from you all 4 days ago. I got it and back up and running. I would like to thank you and your people. Quick response, fast processing and shipment. The packaging of such a delicate bulb, awesome.

Good job to all.

Byron

Tavares, Fl

Ron,

this mail is just to let you know that the GE 1731 bulbs have safely

arrived in Vienna. They fit perfectly and our photometer runs smoothly

again. I would like to thank you for your patience and help.

kind regards, Christoph

Lamps arrived today. Excellent service

Thank you
UK-4 Working Days

The product has arrived.

Thanks

Federico
Italy-three and a half weeks-24 working days

Hello,

The shipment arrived today, October 2, 2007, Toronto. Just 2 weeks from order.

Thanks,

Philip
Canada-12 Working Days

Incredible!!! Arrived safely today. Many thanks

Barbara
UK-5 Working Days

Thanks Ron. That was fantastic; they arrived this morning the 2nd.

(probaly still 1st for you).

Thanks,
Keith
New Zealand-4 working days

I received the package last week on Thursday 25th.

Overall a pretty quick delivery.

Cheers

Rex
New Zealand-9 working days

Thankyou for lamp, it arrived this morning, Friday 28 September - Australian Central Time ( approx Thursday 22:00 UTC) just under a week. There was no customs duty as it is a non business item/personal item and items up to the value of AUD$1000 are allowed to be imported duty free.

The packaging was excellent and intact/secure upon arrival.

I have fitted the lamp and it works perfectly, I will be recommending you to other people as this lamp is unavailable in Australia.

Regards,

Benjamin

Gidday Ron -

Just a quick note say my order arrived 'downunder'

this morning , 25 Sep @ 0930. receipt #RL- 45316.

Great work.

Thanks,

Paul
Australia-8 Working Days

Thanks to your packing people for a tidy parcel which arrived in seven days.

Ron, just a bit puzzled at the postage change on the invoice RL 44118 at

$30.25. The actual amount on box was $11.55 to which I fully agree to add a

packing charge.

But was that correct please?

David
Australia

Hiya

The bulbs arrived today superbly packaged and I am writing to thank you for

a GREAT service. I would definitely use you again and recommend you as a TOP

COMPANY that's great to do business with.

Regards Paul
England-6 working days

Donna ! Thanks again for helping me out ! The lamp arrived this morning. It certainly is amazing what can be done in this world today, thanks to people like you ! ! A.

Great prices……………Fast delivery……………What else could I ask.

Thanks for the great service.

Vin

Palmetto, FL

Hello,

I received bulbs.

Thank you.

Regards.

Housni
France-Seven Working Days

Hello Ron,
Although the QLV-! Lamp Socket I bought from you didn't mate with my Dichro 23g Colorhead perfectly, I was able to modify it and get my system up and running.
Again, thanks. You've been very helpful.
Sincerely
Hank

The package came today and I was very satisfied with your service. Very fast

and good service. I'm very pleased that I could install these bulbs so soon

to my boat.

It was nice doing business with you.

Yours, Juha

To the owner,

I have received my command. I'm very happy. I place your address in my favorite.

Thank you very much.

Gilles

the bulbs arrived today.

perfect, thanks.

i'll remember how fast this was, the deal, and your customer service.

if i or anyone needs bulbs, i know who to go to. very informative site too.

thanks again.

-danny

Hello,

I received my order of two light bulbs today.........I just wanted to let you know that even though it was a small order, I really appreciate your prompt service and low prices. I searched other sites for the same bulbs and found them much more expensive at other sites.

Thanks for doing such a good job!

Jane

Dear Ron,

Thanks for the light bulb!

We were able to resurrect my late mother-in-law's

Argus 300 slide projector!

We are having so much fun viewing the slides!

Cynthia

Hi Ron,
The package arrived today.
Excuse me for my impatience.
Many days of wait. In addition I imagined.
And thank's for your patience.
Respectfully,
Paulo
Brazil-6 weeks

Hello, Ron!

The lamps I bought have just been delivered. You can count me as

another satisfied customer! It was probably the Brazilian postal service

that caused the 30-day delay I had to endure.

Thanks a lot!

Edimilson

Parts arrived today, thanks very much,

Richard
New Zealand-One Week

Just thought I would let you know that the bulbs I ordered and had shipped by mail on May 2, arrived safe and sound yesterday. They are exactly what I need, so thanks for providing this great service. I can’t find 1144’s anywhere around here.

John

Orillia, Canada-6 Working Days

Hi Ron

Parcel arrived this morning ,All intact,no Customs problems.

Excellent service-pity the others are not like you.

Regards.

Alan
UK-4 Working days

I love the service you provide. Thank you very much.

Michelle

Thank you so much for your courtesy and responsiveness.

Customer Service is obviously quite important in your company - If I'm ever

in the market for replacement bulbs, you can be assured I will be

contacting you!

Thanks again,

Bonnie

Heya Ron! Thanks for replacing my order so fast, this is Michael in Vail, AZ., and I believe I spoke to you on the phone. I received the replacement order very quickly and everything was good, although for some reason two of the Osram bulbs instaflashed on me. I don't have a multimeter any more so I can't double check the voltage. Ah well. At least this is absolutely not your fault. I emailed Osram about it a day and a half ago and haven't received a reply yet, we'll see what happens. Anyway, I wanted to let you know that I received my replacement order and all is well! I am recommending y'all to my lumens starved friends!

-Michael

Vail, AZ

Just wanted to let you know it has arrived. I haven't had a chance to try it out but shipping time was just as promised.

Thanks

Jane-8 Working Days-Canada

Lamps arrived today Monday 23.4.06. Intact ,despite box being crushed at one corner. Thanks to your excellent packing all lamps and lamp boxes were in pristine condition. An excellent job on your part.

Very pleased, Thanks and Best regards.

Les-6 Working Days-Australia

Most of us take time to make customer service complaints, but it's the good customer service that often goes unnoticed. I just wanted to thank you for excellent customer service. I recently received a light bulb in the mail that didn't work. The person on the phone didn't even question it. He said he'd look into it and 2 days later I had a new, working lightbulb delivered to my door.

Thank you. We will definitely look to your company again in the future.

Lisa

Hi Ron,

I just wanted you to know that the replacement under-counter halogen

lights arrived just now and I've already installed them. I can SEE

again! Thanks so much. Now, what will I blame for my cooking? I'll

be back!

Sincerely,

Carol

Hi Ron

The Pack is arrived today.

Thank you very much

Umut
Switzerland, 4 working days

Hi.

I have received the package this week. Every thing is OK.

Thank you very much for the lamps, a little slow shipping but it was not for you.

JOHNY, Columbia-5 Weeks

Hi, Ron!

Thanks for your suggestion. It worked, but the E26 lamp I have is not what I need (it's a 75W bulb). I'll order two PH 212 from your store.

Thanks again!

Edimilson

Ron_

Thank you for trying to help me out. You went above and beyond your

seller's duties for a tiny customer like me. I'll be back whenever I need

another bulb.

Best of luck to you as well.

_Robert

Hi Ron

Receieved the bulbs today. 8 days to Ireland.

Thanks

Niall

Hello Don,

Got the bulbs today! I´m very pleased with your firm, prices and delivery.

Hopefully it will be some time until I need to contact you again, but be certain it

will be You !

Thanks,

Lars

Sweden-5 Working Days

Hi Ron-

There was no way I could have known that research was needed to use the

equipment without blowing the bulb. According to you, this happens to a

lot of your customers.

I was giving you the opportunity to make a wise business decision, and

earn customer loyalty.

I am amazed at your level of courtesy, and will be sure to pass on my

experience to anyone I know who needs a replacement bulb.

I know you will experience all the business success you deserve.

Thank you,

Michelle

This customer was not happy with this order and the above is not a complement but a complaint with sarcasm. We helped them as much as we could but they did not want help and just wanted us to pay for their mistake. We often eat the costs of customer mistakes as you will see in other complements on this page. In this case it was blatant misuse that is not our responsibility. This customer had no interest in learning what happened to avoid a repeat failure. Thanks, Ron

Greetings,

I just wanted to drop a line and say that my order for
3 CPG-type bulbs arrived today and appear to be in
great shape - exactly what I wanted. Thank you very
much for your great pricing and prompt service !!

-George
Siena College
Physics Dept.

Ron

Many thanks your good efforts, great expertise! Package arrived yesterday (as expected) in good

order; the bulbs tested AOK and appear to be in all respects closely identical to the original I sought.

Nice work, sir!

Best

Fred

Hi Ron,

I received The lamp today. I want to thank you for all your help and lightning fast shipping!

Lamp works great!

Thanks Again, Have a Great Weekend! Adam

Hello Ron,

A bit belated I would like to let you know that my Dad received the bulbs less than a week after you posted them. He didn't know that I had found and ordered the lamps so he was very touched and pleased. Also, being slightly internet phobic (he only started to get into computing several years after his retirement) he was quite impressed with how easily the lamps had been ordered, purchased, dispatched and delivered!

All in all we were both very happy with the service.

The only blight to this is that the lamps are the wrong kind!!! This is my mistake; my Dad didn't have the manual to hand so I tried to find the information on the internet. His projector is of the Super 8 type and I found the corresponding manual and lamp reference. Of course, I didn't realise that there is more than one Super 8 model. After some more research I think that my Dad's projector requires a lamp that is obsolete. Alternatively a modification is available to accept a new lamp that is still being manufactured. I also found out that Bolex in Yverdon (Switzerland) still support this product and do the upgrade. After talking to my Dad about this he confirmed that this is the route he would like to take. So next time I'll visit we hope to make a little trip to Yverdon.

As far as your lamps go, my Dad will keep them as a souvenir (...or toy, perhaps??? He somehow managed to blow up one already... Boys...always remain boys, they say...???). The adage "it's the thought that counts" applies here, I think.

Once again thank you for your excellent service.

Regards

Regena-UK

Thanks for the first class customer service, Ron. I received the replacement lamp on Sat.

Regards,

Woody

I just wanted to drop you a quick note to say how much I appreciated your service, quick shipping and PRICING on some bulbs I ordered recently from your site! I have already recommended your site to 2 other people. -jj (Coconut Creek, FL order a little over a week ago).

Hello, I just wanted to let you know I received the 2nd bulb today as you promised. It's a great pleasure dealing with professionals as yourselves who are thorough, respond quickly to problems and provide total customer satisfaction. I'm a very happy camper and I'll be back. Thanks again for your courtesy and rapid resolution. You're a great asset to eBay.
Robert

Ron,

Got my bulbs yesterday. Very good service!

Thanks,

Leon

hi ron

bulb received today

fitted and now watching 35 year old home movies

many thanks for your great service

henry

Hi Ron, This is Theresa. The one that bought a replacement bulb for her overhead projector. It works great. The total cost for the projector and the light bulb. Was just the light bulb? It was given to me. Praise God. Just thought I would email you and tell you that it did work. Now I can get my banner making on the way.

Thanks,

Theresa

Hi Ron,

The lamps arrived today exactly one week from you sending them. I find USPS

and Australia Post both mostly take around a week between the US and

Australia; 10 days at most.

Thank you.

Kind regards,

David

Dear Ron,

The small package arrived today at noon.The two bulbs are in my hand.They were hire in 12 days.I am very happy.I will recommend you to everybody who needs a replacement bulb.

Thank you very much,

Mircea from Romania

I think it is a Disgrace that I cannot return a light bulb- since with shipping and insurance it cost me $11.75- that is not the right one. EVEN THOUGH I MEASUREED IT, DISCUSSED THE MEASUREMENTS WITH THE PHONE ATTENDENT, MADE IT VERY CRYSTAL CLEAR WHAT DIMENSIONS I WAS TALKING ABOUT- AND THE IDIOT MEASURED IT AT THE WRONG END!!!!!!! SEND ME ONE THAT ODES NOT FIT INTO THE GLOBE!!!!!!!!!!!!!THAT IS A DISGRACE!!!!!!!

Frank

Note from Ron: We do allow returns so I am not sure why we received this complaint. We try to help customer select the correct lamp and it looks like we did not communicate correctly on this one. I am not sure what happened here. We did send a reply email to the customer saying that they could return the lamp.

Ron -

Thank you for taking the time to look into the situation. It's easy to enjoy

doing business with a company with such a positive approach to customer

service.

I'll be sure to return the favor with as many recommendations as possible.

On my end, these lamps went from hard to find on Sunday, to installed on

Wednesday. I appreciate the quick turnaround on the order. Keep up the great

work!

Dan

Hello Mr. Ron,

Today morning I receive the

DKK Lamp in my house in

Madrid, and it´s going o.k.,

(it takes 13 days).

Thank you for your information

and help.

I have a better shopping than here.

I would repeat if I need another lamp.

Thanks,

Juan
Spain-13 Days

Hello,

The packages was delivered yesterday(seems to be very express ;))

Thanks,

Milan
Slovakia-4 Working Days

Ron,

Thank you very much for the reply back. I was not aware of the fact

that the fan should stay running for ten minutes after the lamp is

turned off. Nor did I realize that fingerprints on the glass could also

cause failure as well. I will certainly relay all of this information

on to my father.

I understand that you are not able to apply a credit, but I do thank you

for the courtesy bulb. That and the simply fact that you took the time

to provide me all of the information below is a credit to your

outstanding customer service. That is something I greatly appreciate.

Because of this email, I will use your company for any future

replacement bulb needs. Thank you again!

Sincerely,

Doreen

Ron, I can't thank you enough- we both have better things to do than

mess around with a bad light bulb, and I really appreciate the service

you have given this issue- it goes above and beyond anything I expected.

(we try to run our business the same way) I will recommend Replacement

Light Bulbs.com to anyone I get a chance to!

And thanks for all the info on pins, etc. I have replaced many bulbs

over the years and never had one do this. I will be extra careful,

realizing now, what can happen. Thanks again! Dick

Excellent, buyed 25 october and received 3 november.

Thank,

Jacques, Canada 2006

Hi, I just recieved my order, It was just the ones i have been looking for (ge425) It was not a big order, but you folks

treated it like one.. packaged very well and shipping was very prompt,

I could not be happier,,, I will referr you to all of my friends,, Thanks again,,,,,,,, Dave

Hello Ron. My bulbs arrived today. I'd like to thank you for your patience and diligent service. I will not hesitate to visit your site for future lighting needs.

Thanks again,

Anthony

Hi Ron,

Just a short note to let you know that I have received

my projection lamp as ordered and in very good

condition on the 11th September 2006.

Thank you and your staff for your very efficient and

informative information regarding this product.

It has been a great pleasure dealing with you and your

organisation.

Kindest Regards from down under,

Eric

Hi!

Today I received the projector bulb I ordered and it fit PERFECTLY. I am just THRILLED. A special thanks to Jack Miller and Ron for their assistance. I really appreciated Mr. Miller calling me to verify the bulb I ordered, thanks to his expertise, he saved me from ordering the wrong bulb. I am sooooo excited to use my "vintage" projector and even more excited to surprise my Dad with it. Now we can watch all those old family films....great memories.

Thank you very, very much.

Sincerely,

Sara

Hi,

Thanks for the speedy reply and accurate information. You were

Right on! I appreciate your excellent customer service, great job.

Thomas

Thank you Ron for your prompt reply and solution to my problem.

An order for two bulbs will be sent right away on your form.

Congratulations for your very informative, and very well done website; it is

now in my "Favorites" and I passed word to all interested friends.

Best regards.

Erol

Hi Ron

The Slik post arrived today -- just 1 week in transit .

Thanks for the great service.

Lloyd
Canada

Hello Ron,
     Thank you for your very prompt and helpful response to my questions. I've ordered the Philips ELC bulb(s), as well as the OLV-1 Buhl Lamp socket. Hopefully the socket will work, but if it doesn't at least it won't have cost me a fortune.
      By the way, your price for the ELC is about five dollars less than the price for the same bulb at Freestyle Photo in California. What's more -- and believe it or not-- the same bulb costs more than three times your price at KM Camera here in New York City.
       Thanks again, Ron. Doing business with you is a pleasure.
Sincerely,
Hank

Thanx Ron for the info. I purchased these replacement bulbs for my 93 year old Mom in Ontario. She loves her floor lamp as she reads all the time. Not much else to do at her age. When her lamp fell over and the bulb broke she was heartbroken. So thank you very much for bring her some sunshine.

Many thanx,

Dixie

Hey Ron,

Got the lights on July 31st, pool looks great.

Gave your card to the local pool place, she has a lot of odd orders for

light and can't always fill them.

Gary, Canada, 2 Weeks

Hi Ron,

thanks for the delivery. I got the packet yesterday (Friday), the bulb properly wrapped and in a fine condition. Thanks again för the deal, it was a pleasure to "meet" you.

Jöran
Sweden, 6 Working Days

Hello Ron,

The replacement bulb we ordered arrived today!! Thanks so much for the great customer service. We've bookmarked your site and will use it again if the need arises. Will also recommend you to our friends.

Marge

hi ron

my name is tony and i ordered a tfn projector globe from you last week to suit a bauer projector and recieved it in sydney australia in just 4 days. i cant believe the service. i cant get products from interstate as quikly as that. keep up the good service and thanks for the globe it fits perfect.

Tony.

Sydney Australia (Four Days)

Hi Ron. That is great news. I will order two of them. Or I will have my Wife order them because she is good at that stuff. Thanks for the support and you ongoing E-mails. You and your business is appreciated.

I will indeed make the order.

Hello Ron

Thank you for the bulbs. I tried them and you are correct, they work. I appreciate your quick response and will definitely do business with you in the future.

Sincerely,

Pat

A huge thank you! I will pass on to other schools that you are set up as
an account in our district. You have been very helpful and I appreciate
the great service! Thanks for finding the hard to find bulbs! Looking
forward to doing business in the future...
Thank you,
Dan

Hi, Ron !

Just a note to inform you that the lamp I ordered arrived bright and early

this morning, safe and sound in its well padded box . . .

My grandfather is thrilled - he has a lot of very old 16mm footage that he's

desperate to see transferred to DVD, and he didn't think he'd be able to, as

this type of lamp is now non existent in the UK. The family have been

invited to his home tonight for a movie show . . . .

Many, many thanks for the excellent service !

All The Best,

Steve
England-Five Working Days

Already received, thanks!

I could see in your stock-list that you had 9 pcs of the

BXN!

Would you get more later on?

Brgds

Torben
Denmark-Shipped 5-13 / Delivered 5-18 / 4 Working days

Your package arrived May 8, in good shape. There were no other charges for duty or local tax on the four BXT bulbs.

Thanks again. I will certainly use your service again.

Andrew
Canada-Shipped May 1st-5 Working Day Delivery

Ron,

I wanted to thank you for the super fast delivery and excellent

pricing.

It cost me just under $13.00 including shipping to order a bulb from you

that would have cost me over $20.00 for the same bulb alone elsewhere.

Thanks again for your excellent service. I'll definitely be telling

people

about your website. Thanks again!

-Josh

Hi Ron,

I'm going to put the order in now. But I'm going to order the 50W --you said it might take a little longer, but that is actually what the desk lamp calls for. I'll order three...that should still be below the 1 lb. weight limit, so I'll just have to pay the $5.15 for the shipping. Thanks so much Ron for your prompt response. I don't think I have every received this type of customer service--this good I mean !!

Thank you...

Regards,

Linda

Bulbs have been received and installed. They are perfect. Thanks for your promptness and professionalism.

Ron,

I got the bulb I ordered for my old super 8 film projector, and it works great! Also, I received it very quickly.

Thank you, and have a nice day!

Bill

I didn't place this order till Saturday and the bulbs are already here....very impressive!

I'll be back for future business....you can count on it.

Gary

Hello Ron,

I am glad to inform you that the package arrived in good shape today, so that makes it less than one week!

Thanks and kind regards,

Edwin
Netherlands

Thank you so much for your help. Unfortunately, as we suspected, these are not the bulbs we need. You give terrific customer support. I appreciate it and will pass the word...

Hey Ron! Thanks so much for your great web store! I received the bulbs in perfect condition (great packaging) and faster then I ever imagined.. ZOOOOOOOMMMMMMM!!!! Thanks again and I know where to return for bulbs.

Robert

Hello

I just want to say thank you. I received my order (RL 4271) very quickly and it was exactly as ordered.

Thanks for taking care of business promptly. I will definitely recommend you to others.

Patricia

Good Morning Ron,

Last night I ordered two CLS/CLG Bulbs from your website.

Thanks for your assistance with the research, I appreciate your time and efforts.

Have a good weekend.

Rick

Thank you for lamps! I receiv!

Boriss-Latvia
Shipped on 2-3-06, Delivered 2-8-06, Three working days, Amazingly fast for Airmail. Latvia is very effecient, I am impressed, Ron

HI Ron thanks for the new bulb it works great we have watched our movies from

the 60ty'S both my parents just past away and there are good memorys on these

films thanks again for being fair on this mater

Curt

We received light bulbs in perfect condition and we enjoying pictures that we had not seen in a long time. Thank you for taking the time double check to see had ordered correct bulbs.

Enid

Hello,

I received my light bulb order today and just wanted to let you

know. Thanks once again for the speedy delivery.

Cheers,

Torrance-Canada, 5 working days

Amazing! They arrived this morning (Sunday) as if nothing untoward had ever

happened - 1 month and 10 days later...

After this event you may want to consider another shipping method to Canada.

Thanks for all your assistance.

David
Canada-This was shipped with USPS Airmail

Thanks for your fast service, it is grately appreciated!

Also thank you for offering USPS shipping to Canada, Private carriers charge unacceptably high brokerage fees..

Joseph

I receive today the lamps in good condition after 8 days only. Thank you

Eric-France

I wanted to express my appreciation to you for your promptness and effeciency in notifying me that my previous order was not the correct replacement bulb and directing me so quickly to the proper one. Thank you!

Hello,

Today 10 january 2006 I have received your parcel.

I have only had to pay 10 euros (+- 11,5 USD) for customs duties.

I'm very satisfied .... fast delivery .... no outstanding customs charges.

Even with the charges, a FEL lamp is sold 47 euro (+- 52 USD) each in France or in Belgium + shipment inside belgium......

Thanks and happy new year

Bernard
Belgium, 5 working day delivery

You really know your products! Your site is extremely helpful and so are you from the way you help calculate shipping charges to help save cost for the customer. I had to buy from you because the same bulb here costs USD 59 per bulb! Kelvin-Singapore

Good Morning Ron,

I received the light bulbs, all set

Thank you very much , it actually took abour 10 days

Have happy holidays

Ioannis...Greece

HI Ron

thank you very much for your service i got the light bulb today it took only 6 working days to get here it was the right goods and size have a merry christmas a happy new year.......Abdul, Canada

Hi Ron, Thanks for the get deal it almost 400% cheaper than the suppler of

the light generator per bulb Scott

Hi:

Just a short email saying I am totally happy with the service I've gotten with ALL my orders over the past few months with you. While I am not a high volume buyer, I will be buying ALL my future light bulb needs with you.

Your service is very fast and the bulbs are very reasonable in cost.

Best wishes!

bob

Ron,

Lamp arrived yesterday 28^th November. I’m yet to test it, but all looks in order. 9 days all up or about 6 working days. That’s very reasonable. Thanks again for your service. Engenders confidence in transacting globally when dealing with professional operators of integrity such as yourself.

JOE

Brisbane Australa

Hi Ron ,

The package arrived at my Sydney home - in Australia- taking only six days.

All arrived in good order , very pleased with outcome thanks .

Will do business again in near future , a great service to the industry .

Regards ,

Marshall

Hi Ron!

Just wanted to drop you a quick note to tell you how impressed I am with our recent transaction and to express my thanks.

2 weeks ago, I purchased three EJL bulbs from you. They arrived in record time and free from damage. As an eBayer, it was an easy purchase for me using PayPal, which you appear to have mastered, as it provided me with confirmation.

Your website is one of the best I've seen. I appreciate the massive effort that you must have invested to provide such thorough information about each bulb, and all of the technical info that you posted for the convenience of your (potential) customers.

In addition, your inventory is unimaginable, and your prices are fair and competitive.

I hope your business flourishes, as you deserve every penny you make. As for me, I'll be sure to direct any future purchases to you, and wholeheartedly recommend you to anyone who is in the market for replacement bulbs.

As the retail world is steadily degrading (i.e. massive chain stores with cheap, unmotivated help), it is refreshing to know that there are people out there who know their products, know how to conduct their business and are committed to providing service that exceeds the expectations of their customers.

Many thanks again Ron!

John

Milford, CT

Hello Ron.

Many thanks for yours lamps , I received them and the pakage is ok . thanks for your serious and for your speed.

Bests rergards

Jean-Pierre
France

Thanks Ron!

Much appreciated! I've never experienced such great customer service :)

Dawn

Order arrived today. Lamps look to be in excellent condition.

Thanks again for your speedy and courteous service.

Cheers
Steve
Canada (one day less than two weeks to deliver)

Dear Ron:

This is to inform you that the package is already here in my lab.

Please receive my gratefullness for all your help.

Sincerely yours

Prof V
Venezuela

Hello Ron,

You dont believe it,but the lamps just arrived by post.They are really nice and carefully packed.I only had to pay $ 50,-- But that happened before. I am very glad with the lamps and I am very sorry for you.You did your job and had to spend a lot of time answering my emails.Thanks a lot,

Peter

The Netherlands

Hi ron, I got the lamps. thanks for the fast action, I´m quite sure this

wasn´t the last order. best wishes jürgen
Germany

I placed an order over the phone a couple month back and had great customer service. I use these bulbs for two inteligent club lights but they keep blowing the bulbs. It's not the bulb but at you now have a repeat customer on your hands. Thanks you for such great service, and timely delivery.

Matt

Ron :

Muchas gracias por vuestro envío. Recibí conforme mi pedido y en perfecto estado.

Atentamente :

N.Bravo E.

Hi Ron,

The bulbs arrived safetly thank you.

Regards,Richard.

PS. I will surely recomend your company to others.

Again many thanks.

Canada

hello Ron,

My order arrived today with no problem,

I confess that I was a bit scared concerned the shipping

thank's a lot

It's a pleasure to make buisness with you

Daniel
France

Hi Ron,

I just wanted to write and thank you for your help in choosing the right bulb and mailing so quickly. I have searched all over town and couldn't find that bulb for my fiber optic village. I'm so glad that you have it! I will definitely be doing business with you in the future for the other lighting items I will need.

Thank you!

Lisa

t y v m it isn't often that you run into a seller who is concerned with

consumer's best interest. i app reciate it vey much ron

Dear Ron,

Just to let you know that the package arrived safely, in good condition, yesterday morning, so my husband was able to get on with the task he has set himself of editing our films in preparation for having them put on CD.

Thanks for the service. Hope we can do business again soon.

Regards,

Olga
(England-one week delivery)

Received the bulb promptly and it actually worked.

Thanks for your assistance!!!!!!!!!!!

Neal

Hello Ron,

Just wanted to let you know that I received my lamp today and it works great. No problems. Thank you for your excellent customer service!

Happy holidays,

Jeff

Brilliant - arrived on 25 August and works fine and saved me NZ$33.

Many thanks

David H
(New Zealand-four working days)

Hi I Received the bulbs 2 days ago, thanks for the great service. Look

Forward to future dealings.

Thanks

Uma.

(New Zealand-four working day delivery-shipped on a Friday, delivered on a Wednesday)

Hello Ron,

many thanks for the bulbs, I recieved your package yesterday the 15th, less than a week after you sent it...fantastic!

Rgds. Heinz

Switzerland

RECEIVED THE BULBS ON SATURDAY. THANK YOU FOR YOUR HELP AND A SMOOTH

TRANSACTION.

Gabe

Ron,

Hi again! I just wanted to thank you again for helping us out with the Fiberstar bulbs this morning. Your knowledge was immensely helpful and you were just a pleasure to deal with!! You really helped us get out of our bind!

Thanks again,

Annette (The caller from Maryland)

Hi- Just a quick note to let you know the blub arrive yesterday and works perfectly. Thanks very much.

Sam

Hello Ron,

I've just gone back home after summer holydays and I've found your bulbs in

my mailbox, well packed and in good condition.

Thank you again.

Kind regards

Georges

France

THANK YOU SO MUCH FOR YOUR HELP I WILL SEE WHAT I CAN FIND OUT. I BOUGHT THIS LAMP THRU SHARPER IMAGE, BUT HAVE BEEN UNSUCCESSFUL TRACKING IT DOWN. YOU ARE GREAT TO ALWAYS RESPOND. I WILL TRY TO GIVE U MORE OF MY BUSINESS. CHRISTINE

THANK YOU SOOOO MUCH FOR THIS INFORMATION. YOU ARE ANSWER TO MY PRAYERS!!! HERE'S HOPING THEY WORK. I AM REALLY EXCITED TO GIVE IT A TRY. THE CHANDELIER IS BEAUTIFUL IN MY ENTRY, BUT NO GOOD WITHOUT LIGHT. THANKS FOR YOUR PROMPTNESS. SINCERELY BETTYE

Thanks for your reply, very nice dealing with you. Equivalent lamps cost four times more in europe! Good stuff. -Oskari

Hi Ron

I received the bulb within 4 days! that's what I call service.Many thanks

Tony
England

Ron,

Thanks for the rapid response. You may be sure that I will recommend

ReplacementLightBulbs.COM to my friends and colleagues for their future bulb

needs.

Bob

Ron,

I spoke with you Monday about a DJL bulb that I ordered from you, which I found to be bad. I got the new one that you sent to replace it and wanted you to know that all is now well. Thanks. I especially wanted to take a minute to thank you for the professionalism that you showed when I first called you – I was expecting to do battle! It was so refreshing to have a business person act so professional and assume the responsibility of making sure that the product that they sold was a good product.

I sent the bad bulb back Tuesday but I sent it slow mail.

Thanks again – walt

Hello The bulb arrived here yesterday.Have to try it out sometime this week.

Thank you so much for the great service.

Take care !!!

Hi Ron,

The light bulb arrived this morning about 8:30am (Central Time). It looks likes it is in good shape. Thank you so very much for your help, and for being so quick about it.

James

Hi Ron,

Just a quick note to let you know i recieved the efn bulb 3 days ago and wanted to thank you for a super service.

thanks

john

Ron

I want to thank you for all your help on the bulbs I needed. They worked

perfectly. I am keeping the information you sent with them so if I have to

order more I can.

Thanks again

Joan

Thanks for the speedy service. Those bulbs are tough to find around here,

especially when the need is urgent. :-)

Thanks again,

Iain

Hello Ron,

I´m Agustín. I have already received the lamps. Thank you very much for your bussiness!

Mr. Ron Miller

Dear Ron

Thank you for sending a lamp.

I received the lamp which I purchased from you.
I used the lamp which I purchased at once.
A color of the image which scanned with a scanner was able to confirm that there was not a problem.
I confirm it about life of a lamp from now on.
Probably a problem will not be given.
I am satisfied very much.
When we purchase it in Japan, in the lamp which you sell, there is a very expensive thing.
A Japanese user does not know a method to purchase a lamp cheaply.
I want to purchase a lamp from you for a Japanese user.
And I sell it to a Japanese user.
I want to offer a lamp to a Japanese user cheaply.
Thus both you and I make a profit.
I want to introduce your lamp in a Japanese web site written in Japanese.
How will be it.
Do you think that our business goes well?

Best regards,

Tamaki
Japan

Just wanted to let you know that yesterday I successfully, and safely, received my 65W GE Miser flood bulbs.

Your prompt shipment and outstanding customer service is greatly appreciated.

Thanks,

Eric

Ron,

You just restored my faith in people! Thanks, so much, for your reply and nice note. Good luck in your sales! I just never know what I'll sell on eBay, but that's the fun of it! Karen

Thank you for your prompt & careful shipping of the 6 halogen bulbs. They arrived safely & work perfect.

I'll be back customer.

Elsje

Dear Ron.

I've just received Your package including the light bulb BZA.

It is definitly not damaged thanks to Your carefull wrapping and on a first test it works fine.

Thank You very much and have a nice day!

Yours sincerely

Winfried

Bonjour,

Je vous confirme que j'ai reçu ce matin le paquet avec ma commande.

Je me suis inquiéter mais finalement tout est bien , le "Dedication Module SD System DM-1 Minolta Cameras Starblitz"

est parfait.

Encore merci et peut-être à un de ces jours.

Salutations commerciales

Patrick

Translation: Hello, I assure you that I received this morning the package with my order. I am to worry but finally all is well, "Dedication Module SD System DM-1 Minolta Cameras Starblitz" is perfect. Still thank you and perhaps with one for these days. Commercial greetings Patrick

Today I have received my order. Thank you for good service.

I received the lamp I ordered from you and it is a vast improvement over the original one in the projector. Thanks again for your help and speedy service.

Jim

On Feb 15th I placed an order for a projector lamp DDY/EGH for my Sawyer's projector. The new bulb was received Feb. 18th and works fine. It was about 1/2" taller than the old one but fit ok. Just want to thank you for the excellent service and I would certainly use you again if the need arrives.

Richard

thanks Donna,

received the bulbs a few days ago in perfect condition, many many thanks for a truely professional service, hope to be dealing with you again soon.

Paul

Ron,

Thanks for the reply. I have placed an order for 4 lamps and 4 sockets thru your Paypal account checkout. Fast and easy system, I like it.

Matt

Thank you for the excellent service. I know where to go for bulbs now.

Hello Ron just to tell you that my brother received the bulbs thank you for your help,sincerely Jose !!

Hi Donna

I received the bulb today. Thank you for your quick service.

Ross

Hello Ron,nice to heard from you,thank you so much for your help,I will be in contact with you in case I will need something else,I will tell my friends about your products,

best regards,sincerely Jose

Hi Ron,

I received the lights and they are installed and working. Thanks for the quick turnaround, I really appreciate it. Jorge

Ron,

I received the two MR16 EXN bulbs I ordered from you last week and installed one yesterday. They will work out fine. Thank you so much for taking the time to help me out with my situation.

Mike

Hi,

I have already received the bulbs. Thank you for

your excellent service.

Clement

Ron, i just got the bulbs you sent and wanted to say thanks for the great

service.

cheers and Happy New Year.

Jason

Hi Ron,

I received the elh bulb today. Thanks Very much for the fast shipping and turnaround! Great Service!!

Happy New Year!

Regards,

Paul

Just to let you know the light bulb arrived yesterday, safe and sound - it lights beautifully. Our mailman was delighted to tell us this delivery was a first for him. He had never delivered a light bulb before. We're now ready for Christmas. Have a good one, and a Happy New Year.

Many thanks for your diligence.

I recieved my bulbs today and they worked! Thanks so much for all your help.

Amanda

Dear Mr.Ron Miller

I informe you that we have received the lamp and repaired our equipment, a

video microscope.

We are satisfied and if will have other problems for special lamps will be

happy contact you.

Thank

Domenico

Hello Ron

Today One of my colleagues let me know fantastic news.

The lamp arrived today.

So I let you know the arrival, as I promised

Thank you very much for your perfect proccess of my order.

And thanks Wonjin as well.

Regards

Jihong

8mm cine shooting must go on!

Hi Ron!

The bulb came this morning, I've installed it, and it works fine! Thank you for your great service!!!!!!

Shirley

Hi Ron,

just to let you know that the package has succesfully

(and amazingly,so fast!) got here.

Bulbs are what i needed, trading with you has ben a

great experience, I'll get in contact for further

needs.

Best regards!!

PS: keep you spoken italian alive, it is good to know

that someone over there got fascinated by such an

uncommon language:)

Alla prossima!

Gabriel.

Ron,

Received the bulbs today and they fit in my son's projector and worked!!

Hurray!! He was so happy to be able to read his book and show the movie

On the wall to all his stuffed animal friends in his room! You made

mine

And his day :)

Thanks!

Sharon

This email to tell you that the lamp I ordered last week was delivered this tuesday.

Thanks for the fast processing of this order.

Laurent

(from Belgium, Europe)

Hey Ron,

Just wanted to say thanx regarding the oc-10 belt I ordered from you.

The existing belt was stretched out just as I thought!,new one worked out perfect!

(this was In reference to the bell@howell filmosound super 8 projector).

Sincerly,Chaz

Hello,

I'd like to say "well done" with your explanation of Ohm's law. Few can explain it so well, or in terms that make sense.

Thank you,

Thomas

Ron,

Thank you for sending the replacement ELH bulb. I received it several days ago, installed it today, and it worked as advertised.

Don

Replacement Light Bulbs
328-101 Habersham Road
High Point, NC 27260
336-882-BULB (2852)

Order Line: 800-692-3051
Technical Support Line: 336-882-2854
Fax Line: 336-882-2819

Hours: 9 AM to 7 PM EST Monday through Friday

Sales: Address changes, invoice copies, tracking and delivery confirmation numbers, order status, product availability, payment options, shipping quotes, returns, damage claims
336-882-2852
sales@replacementlightbulbs.com
Technical Support: Help finding a product not listed, determining the correct lamp for your application, lamp handling and premature lamp failures
336-882-2854
support@replacementlightbulbs.com

International Orders: Large international orders that require special shipping arrangements and quotes
in@replacementlightbulbs.com

If you have compliments, complaints, suggestions, or help with areas not listed above please contact:

Ron Miller
General Manager

ron@replacementlightbulbs.com