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A second email with your tracking information will deliver after we process your order. The email will deliver from Stamps.com if you selected USPS or from UPS.com if you selected UPS shipping. UPS does not send the emails until we close UPS at the end of the day.

Shipping information details and policies are located here.

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800 Burton Avenue, Suite 107
High Point, NC 27262
336-882-BULB (2852)

Order Line: 800-692-3051
Technical Support Line: 336-882-2854
Fax Line: 336-882-2819

Hours: 8 AM to 4 PM EST Monday through Friday

Sales: Address changes, invoice copies, tracking and delivery confirmation numbers, order status, product availability, payment options, shipping quotes, returns, damage claims

Technical Support: Help finding a product not listed, determining the correct lamp for your application, lamp handling and premature lamp failures

International Orders: Large international orders that require special shipping arrangements and quotes

If you have compliments, complaints, suggestions, or help with areas not listed above please contact:

Ron Miller
General Manager